Telepresence Archives - Page 3 of 3 - Advanced AV

Pushing Products or Solving Problems

One of the hardest things about being an AV integrator is the mere number of products that do the same thing.  I suppose that could be called out as a challenge in most tech industries, but in our industry there is no doubt that this is a problem.

With customers doing more research on their own than ever before and this aforementioned glut of similar products, we hear regularly from customers who are asking about a certain piece by name whether it be a projector model “X” or a video conferencing unit model “Y.”

As a reseller it is easy to get caught up in these requests and therefore find a price and quote our customers on every single product that they inquire about, but as an integrator it is important that we hold close to something more.

Perhaps best phrased as a question, are we pushing products or solving problems?
Why We Must Focus On Solving Business Problems
For a long time high tech presentation equipment was more of a nice to have than a need to have for businesses.  That is why for a long time there was a few “Tech” spaces with all the fancy toys and the rest of the organization was left to flip charts, easels and whiteboards.

Today we are connected 24/7/365 and that change which is being driven by our desire to have technology on demand is finally imposing its will on just about every business and institution on the planet.  Schools, government and business all seek to be more connected and collaborative.  The way we see it technology is a vehicle to solve a problem, not just another widget to make a space just that much cooler.

In the world of technology, it is […]

By |April 1st, 2014|Blog|0 Comments

Delivering Piece Of Mind With AV Monitoring Solutions

We’ve all at some level experienced the technology that fails us right as we need it most.

Perhaps it is during a demonstration or when you are trying to connect for an important videoconference.  Too often it seems to happen at the most inopportune times leaving us frenzied as we try to make due with what is working.

If “Imagine It” were enough to sell, we wouldn’t need technology at all, right?

Unfortunately, we do need our technology to work and Murphy’s Law has bit us all a few times.  Nevertheless if we were smart, we would learn from these situations.

While sometimes the circumstances that surround a botched demo or failed call are completely unavoidable, in today’s technology rich world, I believe the onus is on us more than ever to plan and prepare to make sure our technology works and of course have a plan b for when it doesn’t.
 
Is It Time To Monitor Our Presentation Technology?
 
When the CEO of your company walks into the boardroom with an expectation to do a video call with a client across the ocean and the system doesn’t work, how unhappy is she going to be?

Chances are in that moment she is going to want you to do whatever it takes to get the system running.  Noting that if it cannot be fixed quickly she would like to see the system removed and returned to whoever sold you the useless heap of garbage.

The exact rhetoric may somewhat vary, but the message stays the same:

This stuff is expensive and it should work!

A certain amount of planning can help avoid these things, such as testing out the tech a few minutes before the call, but realistically if a technician walks into the room […]

By |March 25th, 2014|Blog|0 Comments

Google Enters Business Video Market – What Does It Mean?

A lot of people would think that when perhaps the world’s most recognizable brand launches a hardware based video conferencing product that will be affordable for just about every business on the planet that it would make the competition nervous.

Well for those that haven’t heard, just this past week Google announced the launch of its “Google Chrome for Business” HD telepresence solution. This supposedly plug and play solution is promising to deliver HD video to up to 15 simultaneous sights and it sells for all of $999.99. (For just the hardware Unit – No Installation)

As a technology integrator and a passionate provider of collaboration technology to business, schools, government and more, let’s just say for us, this news is terrific. Perhaps some of the best news we have heard in sometime.

If you find yourself asking why, don’t feel alone, when we first read the news there were immediate butterflies in our stomachs as we felt the potential implications of the Google jumping into our market, but then we thought about it a little more and realized that Google’s involvement into Video Telepresence isn’t a negative thing, it is a huge positive as it is the ultimate validation of what we are doing.

How many people out there are getting the big thumbs up from Google? By entering this market Google is saying video is the real deal and we couldn’t agree with them more.
 
Disruption Driving Better Business (Video)
 
We all know that business video leads to better business outcomes. With on average of 8x better comprehension than a typical voice call, the need for collaborative video solutions has arrived.

For sometime we have been talking at Advanced […]

By |March 20th, 2014|Blog|0 Comments

The Cloud – Collaborative Virtual Space

I had just passed my securities licensing exam and the company required our presence at a conference 200 miles away from our home office. Ten of us drove the two hundred miles from Philadelphia to Hartford to attend the three day meeting. Accommodations, meals, gas and other expenses added up to a good bit of money, even twenty years ago. One associate needed to catch a flight out of Philadelphia International Airport the day we were driving back. Our caravan of cars sped through flooded freeways to get our colleague to his plane on time. The experience was memorable but the expense of bringing people together in one place was only outpaced by the time lost out of the office. The lost productivity and the time away from the business of doing business had a rippling effect that lasted for days after the conference. There had to be a better way.

Two decades later, business communications has migrated through numerous technologies including conference-calling, video phones, video-conferencing and telepresence. Numerous advanced technologies have been developed to reduce the time and expense of distant meetings. Video Teleconferencing (VTC) has helped to bring multiple people in different locations together without those people leaving their local offices, classrooms or homes. Video Teleconferencing and Telepresence have evolved beyond early beginnings of massive investment, limited graphics, jittery motion and poor quality audio. Today’s systems include cloud-based solutions with multiple end-points including large venues, the desktop, smartphones and tablets.

Major providers are now beginning to reach beyond some of the constraints of “traditional” video teleconferencing. Today, clients are looking to their unified communication integrators like Advanced AV to design more collaborative environments across multiple, global locations. To that end, “Cloud Telepresence Systems” […]

By |January 25th, 2012|Blog|0 Comments

Eye Contact Makes Remote Meetings More Effective

Apple is once again featuring prominently in news headlines following the announcement of its new iPad 2. This latest must-have device is thinner, lighter, and faster, with increased battery life and a new “smart cover” that increases functionality.

But perhaps one of the most interesting attributes of the new iPad is the addition of Apple’s Facetime software to its built-in applications. This makes mobile video chatting more accessible in a larger format than previously available, with the iPad screen providing a near life-size representation of the human face.

While Facetime is a fairly rudimentary video communications platform, its increasing presence will mean that more and more people will be adapting to the idea of adding video to their voice communications. This is interesting not just from a technology standpoint, but also in terms of human behavior. Voice is a great indicator of mood and comprehension, but when you add the possibility for eye contact and observation of facial expressions the value of an exchange between participants is elevated significantly. Or, as Apple itself elaborates, “The big, beautiful iPad display is a great place for a face, because you can really see it. Not a smile or laugh goes unnoticed.”

Most presenters in business and education are well aware of the value of eye contact. But this important function of communication goes further than merely ensuring your audience is engaged. Eye contact can also make up for all manner of inhibitors to an effective meeting or collaboration. Specifically because, according to presentation skills consultant Debbie Bailey, “Good eye contact cuts physical distance in half, helps you connect with your audience on a personal level, and invites audience members to participate in your presentation.”

If eye contact can cut distance in […]

By |March 16th, 2011|Blog|0 Comments
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