Today we encounter technology in nearly every aspect of life, including the formerly low-tech activities of grocery shopping and filling your car’s tank with fuel. And even though technology is supposed to make our lives easier, sometimes it seems like a great deal of patience is required to get the most out of electronics. Every time a desktop computer freezes, or the automated car wash machine won’t accept dollar bills, a feeling of intense frustration and helplessness can suddenly turn a good day into a bad one.

For many people, the presence of technology is nowhere more keenly felt than in the workplace. It is not at all uncommon to spend an entire day in front of one or more computer monitors while connected to desk and mobile phones, videoconferencing equipment, and presentation technology. This is true not just for those with office jobs, but also medical practitioners, educators, and just about anyone else who earns a paycheck in this day and age.

Seeing as how the rewards and detriments of interaction with technology are now a major part of everyday life, studies are being conducted on just how this change affects us. A 2004 report on “User Frustration with Technology in the Workplace” states that “Research on computer anxiety, attitudes, and frustration has shown that a disturbing portion of computer users suffer from negative affective reactions towards the computer, which can subsequently affect whether or not they use the computer, and whether or not they use the computer effectively.”

Furthermore, “In some cases, user frustration with technology can even lead to increased blood volume pressure and muscle tension.”

That particular study wasn’t all doom and gloom, however. It did find that, “There is a measurable benefit to improved […]