Over the past ten years, advancements in technology have led to new and effective ways for companies to communicate with employees and clients. Luckily, communication technology is ever evolving. In fact, in the next five years IT leaders predict that 59 percent of companies plan to adopt a new communication strategy. Let’s consider the future of communications, in particular the increased usage of unified communication (UC).
The Cloud and Unified Communication
It’s no secret that the cloud has become a popular and effective tool for enterprises of all sizes. However, actual numbers behind the adoption of cloud technology are surprising. By the year 2020, more than half of all businesses are expected to adopt cloud unified communications. 64 percent of businesses are looking to move communications completely into the cloud by 2022.

One of the most interesting things about the increasingly popular cloud is that all market segments are using it. Small business segments have increased cloud usage by seven percent, midmarket by 11 percent, and large enterprises by 45 percent. Cloud usage has been growing for years, and it shows no signs of slowing down any time soon.

The increased usage of the cloud across all sizes of enterprises leaves many wondering why the technology has becomes—and continues to be—one of the most utilized technologies on the market. In today’s marketplace, businesses are planning for new generations—Millennials and Gen Z—to enter the workforce. In fact, 74 percent of IT leaders believe that Millennials and Gen Zs will drive innovation in enterprise in the next five years. With new generations quickly becoming the majority of the workforce, remote workers and remote offices have become commonplace. This is why adopting a unified communication system has become a top priority […]