We’ve all at some level experienced the technology that fails us right as we need it most.

Perhaps it is during a demonstration or when you are trying to connect for an important videoconference.  Too often it seems to happen at the most inopportune times leaving us frenzied as we try to make due with what is working.

If “Imagine It” were enough to sell, we wouldn’t need technology at all, right?

Unfortunately, we do need our technology to work and Murphy’s Law has bit us all a few times.  Nevertheless if we were smart, we would learn from these situations.

While sometimes the circumstances that surround a botched demo or failed call are completely unavoidable, in today’s technology rich world, I believe the onus is on us more than ever to plan and prepare to make sure our technology works and of course have a plan b for when it doesn’t.
 

Is It Time To Monitor Our Presentation Technology?

 
When the CEO of your company walks into the boardroom with an expectation to do a video call with a client across the ocean and the system doesn’t work, how unhappy is she going to be?

Chances are in that moment she is going to want you to do whatever it takes to get the system running.  Noting that if it cannot be fixed quickly she would like to see the system removed and returned to whoever sold you the useless heap of garbage.

The exact rhetoric may somewhat vary, but the message stays the same:

This stuff is expensive and it should work!

A certain amount of planning can help avoid these things, such as testing out the tech a few minutes before the call, but realistically if a technician walks into the room 15 minutes ahead of the call and the system is in a state of “Not usable” there is very little chance it will be rectified in that short period of time.

Furthermore, the system could have actually failed days or weeks ago but due to non-use nobody knew.

However, what if the assets of the system could be monitored 24/7 and your technical resources could be alerted at the precise moment a failure takes place? If you knew there was a problem and the severity of the problem long before the room needed to be used for that important call, could it have been proactively taken care of?

The answer is undoubtedly yes and what is better is that tools like this are widely available.

The room system and all of the important assets needed to run it can provide data much like traditional computers, servers and other IT assets so they can be better managed.

We know how important it is that technology is running when it is supposed to, but we also know that sometimes for what seems like no reason at all, technology lets us down.

As a user, it is a wonderful idea to implement a solution that helps lessen the chances of a failure.  You know, we know and we are glad it is available.  Question is…

What are you doing about it?

Interested in learning what is possible when it comes to managing and monitoring your integrated systems? Let’s have a conversation.