September 2015 - Advanced AV

Why Mobile Collaboration Is Vital to Your Business Success

In today’s tech-heavy business landscape, collaboration needs to be as simple and easy outside the office walls as it is inside. Adoption of smart devices is at an all-time high—and climbing—which is why the expectations of mobility’s user experience and accessibility in the workforce are greater than ever before. Are organizations measuring up to these great expectations?

A Harmon.ie report, The State of Mobile Enterprise Collaboration 2014: From Personal Productivity Toward the Connected Enterprise on the Go, found that mobile workers and telecommuters are still struggling to access important job related data and information spread across various services and applications. Their conclusion? Businesses need to take collaboration to the next level in order to derive maximum value out of all that mobility has to offer.

Importance of Mobile Collaboration for Businesses

Cognizant’s Senior Analyst for Digital Transformation and Mobility Kevin Benedict, commenting on the Harmon.ie report, said that businesses face some of the biggest enterprise challenges because they don’t understand “the competitive importance of mobile and collaboration platforms, and how strategic these technologies are to their future success.” With that in mind, IT and businesses need to improve their expertise when it comes to using collaboration platforms and enterprise mobility solutions to transform their companies strategically. But why is mobile collaboration such a critical factor for business success? Here are some reasons why mobile collaboration works so well.

Employee satisfaction. Studies show nearly 29 percent of telecommuters work from home part-time, 20 percent of telecommuters across the globe work full-time, and 40 percent of U.S employees use their personally owned devices at work. These statistics clearly indicate that employees are willing to work in a mobile-centric environment. By embracing mobile collaboration, businesses allow their employees to work and collaborate […]

By |September 29th, 2015|Blog|0 Comments

The Brave New World of Modern Meetings

Today’s business world has undergone a metamorphosis in the past decade. Work is no longer a place people go, but rather, it’s what they do. More people are telecommuting, either working on the road or remotely from their home office, while clients and business partners are dispersed globally. Studies reveal 66 percent of people who use an Internet-connected device for their jobs in North America and Europe work remotely. Naturally, a lot has changed in the way organizations communicate, collaborate, and conduct their day-to-day business.

The time and expense involved to bring colleagues, business partners, and customers together is often steep, so as a result, many business relationships now rely on technology. When it comes to new communication and collaboration tools, their effectiveness often depends on how closely these tools can approach the ideal of the traditional, face-to-face meeting.

Businesses have long relied on conference calls and email chains as the primary way to communicate with their peers. However, given the increasingly global and virtual nature of modern companies, where the need for visual cues is stronger than ever, audio-only phone meetings and emails just don’t cut it anymore.

Here are just a few of the technologies revolutionizing the way modern meetings are conducted.

Unified Communications (UC)

Unified communications combines the functionality of various communication systems and applications, including audio and video, web conferencing, voice calls, instant messaging (IM), white boards, and email. UC integrates all these technologies, which are then managed from a single platform. An organization’s success depends on the speed and efficiency of business processes, and UC allows enterprise level internal communications to be streamlined to achieve this goal.

Video Collaboration

Companies of all sizes have embraced collaboration tools to bring remotely located colleagues together, and allow them to […]

By |September 22nd, 2015|Blog|0 Comments

Unified Communications Failing Due to Low Employee Usage

Unified communications (UC) is changing the world of communication and benefiting businesses in many ways. Yet, in many organizations, employees are reluctant to embrace changes made to workflows or processes as a result of deploying UC. Why is that?

According to a recent Nemertes Research report, most companies that have adopted UC are struggling to get them off the ground in their workplaces, especially if their employees lack adequate training or are unaware of the presence of such advanced technologies.

Fifty senior-level IT leaders representing 45 companies (with a workforce of 2,500 employees or more) were interviewed by Nemertes for its recent 2015-16 benchmark on UC and collaboration report. The report found the success rate of UC has dropped considerably over the past few years; compared to the 61 percent success rate last year, this year it stands at roughly 43 percent. The primary reason for this drop, according to Nemertes Research VP Irwin Lazar, is “lack of use,” followed by other reasons like tight budgets, interoperability concerns, and lack of business case.

Employee Ignorance—UC’s Biggest Barrier to Enterprise Adoption

Most companies involve their employees after a UC system has been purchased, or after it is installed. This approach often fails because end-users consider it an imposition rather than a benefit. Rolling out UC or any new technology means a 3600 change in the way people execute their daily tasks. This affects the overall quality of work and productivity; when you introduce UC in your workplace without considering the people who will use it on a daily basis, adoption lags.

During the specification stage, the IT department and experts stress cost savings and improved ROI, but after the actual roll out, these metrics seldom improve. This is due to lack-of-use […]

By |September 15th, 2015|Blog|0 Comments

The Lowdown on Unified Communications System Integrators

Today’s businesses—and business leaders—are far more flexible than those from even a decade ago. A company’s workforce can span multiple countries, continents, and time zones, and virtual offices—where employees work from various locations and are constantly on the go—are the new normal. The challenge for the modern enterprise lies in bringing together these dispersed business units in order to maintain and increase productivity and efficiency. The good news is with unified communications (UC), businesses are able to break down office walls by allowing employees, clients, and associates to collaborate effectively, wherever they are located. However, for organizations to take full advantage of a UC deployment, they need to think of it as something more than a mere tech upgrade or a simple “new system” installation. This is where systems integrators step in.

Why Businesses Need Systems Integrators for UC Roll-Out

Unified communications integrates various technologies, such as data, voice, video, e-mail, and text, and makes them all accessible from a single platform to give end users a consistent user experience. Businesses are often left wondering, after UC integration, if they need to invest in a new communications infrastructure. The main concerns are complex integration requirements, the wide range of devices required to bring users together, and the constant tech evolution that forces the IT department to find new deployment approaches. System integrators can calm these concerns and help organizations create strategies to help them reach the business goals they hoped to achieve through UC deployment. But wait a minute. Weren’t value added resellers (VARs) doing the same thing? So how are systems integrators any different?

While a VAR adds features or services to an existing product and resells it as an integrated, turn-key solution, UC system integrators […]

By |September 8th, 2015|Blog|0 Comments

Using Digital Signage for Good – Getting the Word Out During a Crisis

For government agencies, it is important to communicate with the public on sensitive and critical issues. Often, the ability to send messages out quickly and clearly during a crisis can be a matter of life and death. This is where digital signage can play a pivotal role.

Digital signage and other out-of-home (OOH) solutions help government agencies:

Disseminate disaster information, generate crime alerts, and share new regulations.
Provide better services to the hearing-impaired.
Assist tourists and visitors who speak a foreign language.
Increase public awareness at minimal costs and maintenance outlays.

How Government Agencies Benefit the Public Using Digital Signage and Out Of Home Solutions

Disseminating emergency alerts such as fire alarms, air-raid sirens, and road hazard signs to ensure public safety has always been a part of the job for government agencies. What’s different with today’s technology-based security solutions is that they offer better and more effective ways to attract the attention of citizens.

Many agencies have adopted digital signage to safeguard their communities and to deliver vitally important information during all types of emergencies, anything from criminal offences, child abduction, active shootings, and natural disasters. Let’s explore some recent DOOH initiatives.

In 2014, more than 460,000 children were reported missing to law enforcement in the United States. The National Center for Missing & Exploited Children (NCMEC), working in collaboration with the U.S Department of Justice, used digital OOH to track four missing children in Baltimore and Washington, D.C. The search was part of the ‘Summer of Hope’ campaign the NCMEC created with Clear Channel Outdoors America, and it demonstrated how the use of digital bus shelters and billboards allows the agency to both broaden their search significantly, and request the help of the community.

In case of criminal offenses the pervasive nature of […]

By |September 1st, 2015|Blog|0 Comments
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