Companies using Unified Communications (UC) are enjoying the benefits; large savings in both money and time, improved messaging efficiency, reduced travel and associated costs, and, of course, improved collaboration with video conferencing. The all-encompassing service UC offers, gives workers the opportunity to work from anywhere. This poses the question: What happens when Wi-Fi is down? Is business brought to a halt?
Potential Problems and Solutions
As more employees take advantage of UC service opportunities, companies will encounter a bigger drain on existing networks. Managing the increased use, performance, and security becomes a new priority. Using mobile devices on the go can lead to a dropped signal or video conferencing delays. One solution for mobile phone users is using dual-mode handsets. Paired with a device used for networking, the phone can switch from Wi-Fi LAN and the cellular network. A strong analysis of the company’s concerns and needs should be performed to weed out potential issues before getting started.
Solid equipment with professional installation should reduce Quality of Service (QoS) issues. QoS measures errors and transmission rate with the goal of improving them, and helping routers perform better. Wireless traffic must be prioritized by network managers to send important traffic—like video conferences and phone calls—to the most important users. QoS also covers implementing techniques such as Wi-Fi Multimedia (WME). WME can help when bandwidth is being shared by a diverse group of applications, for example video conferencing, media players, and other apps. Remember, a dropped all or lousy connection costs more than just time, it affects your reputation and makes your interactions seem less professional.
A good IT offense is the best defense. Guests on the network, lost devices, and denial of service (Dos) events all bring the potential for […]