March 2013 - Advanced AV

Managing your Project

Not long ago I was reviewing files on past projects. I realized I have spent almost 30 years designing, building and managing projects in the AV, Broadcast and Media-Centric IT world. I did the math and that translates into roughly 700 projects in that time period. And while the technologies have consistantly evolved, some things have remained the same, particularly the lessons about what makes a successful project.

When I first got in this business, I thought the success of a project depended mostly on the equipment I chose. If I chose the right mix of gear and software, then I and my clients would feel the system was a rave success.

But I was young then. And mostly wrong.

For the past couple of decades, I have done post-mortem meetings with almost everyone I have done a project for. Whether it’s a single conference or edit room, or a huge multi-million dollar complex, I make a point to sit down after a project and pick my client’s brain about what they think made a project a success or failure.

And over that time, the answers have been remarkably similar. And they have a great deal more to do with process, people and promises, than products. Here are a few of the most important lessons I have learned.

Explain your organization’s culture. If a vendor understands your corporate culture, what expectations are, how decisions are made, what time and money pressures you have, how you work, what makes life easy for you, they can plan for those things, build them into their bid and their process, and you will end up happier. But if you don’t tell them, they won’t know.
Good, consistent communication is the single most important factor in […]

By |March 28th, 2013|Blog|0 Comments

Advanced AV Achieves Premier Certification from Cisco United States

West Chester, Pennsylvania – February 25, 2013 – Advanced AV announced today it has achieved Premier Certification from Cisco®. To earn Premier Certification, Advanced AV had to meet standards for networking competency, service, support and customer satisfaction set forth by Cisco.
“I am delighted to see the reward of our employee’s commitment, effort and dedication in achieving the Premiere certification. Cisco Premiere Certification provides proof of our concrete pledge to our partnership with Cisco as well as Advanced AV’s resolute dedication and ability to deliver to our clients the technical knowledge, experience and service level they have come to expect with an Advanced AV System Solution.” John Greene, VP of Sales and Marketing
“Cisco is committed to providing tools, training and programs to help drive partner growth, differentiation and profitability,” said Surinder Brar, chief strategist of the Worldwide Partner Organization at Cisco. “With specializations in Express Foundation and Small Business, Advanced AV has made an investment in delivering the integrated and customized technology solutions today’s customers demand.” ​​
As a Cisco Premier Certified Partner, Advanced AV demonstrates a range of technical expertise. To achieve Cisco Premier Certification Advanced AV was required to achieve the Cisco Express Foundation Specialization.
This specialization includes tests on technical competency in the integration of basic routing and switching, wireless LANs, and security technologies. In addition, Advanced AV was required to integrate a base level of Cisco Lifecycle Services into their offerings and demonstrate measurably high levels of customer satisfaction based on independently audited customer satisfaction surveys. ​
The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills. Cisco resale partner certifications—Gold, Silver, Premier and Select—represent an increasing breadth of skills across […]

By |March 20th, 2013|News|0 Comments

AV in the Cloud

Cloud computing has been a “hot topic” for the past year or so, and more and more the phrase has been creeping into AV publications as if it were the next big thing. Perhaps it is, but before you take the plunge into AV in the cloud, some background might be useful.

At its most basic, the cloud is a remote set of servers and storage maintained and managed by a third party. From these vast server farms, software and data is stored and moved to anywhere in the world.

In a sense, much of AV has been moving to “the cloud” for many years. For instance…

Digital Signage has been a cloud service almost since it’s inception, with creation, scheduling and maintenance being at a central location, and distributing it to locations worldwide.
Teleconferencing has migrated from a telephony service to an internet service of the past decade.
More and more often, service and support for our equipment has been done via the internet, allowing manufacturers and service facilities to hook into our equipment with a network connection, then trouble shoot and even repair many systems without making a service call.

The promise of cloud computing is less cost, less IT infrastructure and less need for on site support for complex systems. It sounds ideal. But there are caveats and things you need to be aware of before deciding how far to take Cloud AV.

One is connectivity. When AV is a local service, whether in a single building or a single campus, you have control over the speed and robustness of the IT and network infrastructure. Once you go beyond your walls to the public internet, you are at the mercy of the lareger IT network.

In many locations, that connectivity […]

By |March 7th, 2013|Blog|0 Comments

What more can I do? Let’s get started…

Tory Holmwood, a Project Manager for Advanced AV and a member of Women in AV, will be traveling to Uganda in March to give back to an amazing cause. This generosity and practice of giving back to the community runs in her family. The family took their cue from her mother, who co-founded a non-profit organization seven years ago, called ECHOES Around the World. ECHOES – which stands for Educating Children & Communities for Health Opportunities, Enlightenment & Survival – is based outside Philadelphia with a mission statement that declaresECHOES works directly with local communities, focusing on education, health and welfare. We seek to support innovative, dynamic and accountable leadership in marginalized areas of the world.

An integral part of ECHOES’ work is their support of the Trinity Children’s Centre, Centenary High School and the Double Cure Medical Centre in Uganda.

Tory will be traveling to Uganda with a new start-up called Deahla (which means ‘to share’ in Swedish), founded by her sister Lindsay. The company’s mission is to take the guesswork out of giving to charity by scouring the globe for the most impactful non-profits, and creating high-quality, professional films about their work. They will present the impact the charity has on the community being served, and try to inspire young donors to give. Deahla’s central goal is to make it straightforward for young people to find and support non-profit causes by inspiring them with entertaining, sharable short films utilizing social media as just one delivery vehicle.

The group, along with two filmmakers, will head to Uganda from March 5th-16th to shoot a film about the great work being done on the ground in the Trinity school and the medical clinic, which are supported by ECHOES. Tory will be […]

By |March 7th, 2013|News|0 Comments
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